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Lync - OCS - Skype for business shows wrong title

Lync/OCS Shows Wrong Title

ISSUE:

Office communicator / Lync / Skype for business shows wrong title information.


STEPS:

Login to the user machine and go to Run and type the command %localappdata% as shown in figure.




This will take you to the local files.

Now go to the path

Microsoft\Communicator and then select the user sip address. (for Lync select the folder microsoft Lync)

Make sure user is logged off from Office Communicator.

Check if GalContacts and Galcontacts.db.idx file is available.

If so delete those file manually after signing off from OCS.

Open command prompt and run the command as below.
reg add HKLM\Software\Policies\Microsoft\Communicator /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f

If the user doesn’t have an access then follows the steps below.

Go to command prompt and right click by pressing the shift button. The screen appears as below.



Click on Run as a different user.

Login with your credential.

Now in the command prompt enter the command as below




reg add HKLM\Software\Policies\Microsoft\Communicator /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f

Now open the office communicator and check the status.